Questions we hear all the time

Start with how you want to use it—everyday heat, the look of a real fire, or a quick flame in a room that can't be vented. From there it comes down to your space, your fuel, and your budget. We'll walk you through it in plain language, in the showroom or in your home, and point you to the right fit instead of the priciest one.

A fireplace is a complete unit we build into a wall or opening. An insert drops into an existing masonry fireplace to turn it into an efficient, sealed heater. Gas logs sit in your existing firebox to give you a warm fire at the turn of a knob. We carry all three and can tell you which one your situation calls for.

Each has its place. Gas is the easiest—clean heat at the flip of a switch, and many models keep working in a power outage. Wood gives you the real crackle and the deepest heat, with a little more effort. Electric needs no venting or gas line, so it works anywhere there's an outlet. We'll match the fuel to your home and how you live.

Many of the gas fireplaces we carry keep producing heat even when the power's out, which matters on an ice-storm night in January. Not every model does, so tell us it's a priority and we'll point you to one that does.

We do. Electric fireplaces are the simplest way to add a flame to a room—no venting, no gas line, just an outlet. Today's models look great and add gentle supplemental heat, and we can recess and finish one so it looks built-in.

It means you're not left chasing anyone when something needs attention. Buy your fireplace from us and your service calls are free for a full year after the sale—so if a pilot acts up or a flame looks off, one call handles it. And long after that first year, you've still got people who know your fireplace and stand ready to help.

If you bought your fireplace from us, your service calls are free for a full year after the sale. After that there's a standard trip fee—just ask when you call and you'll get the current price, since rates change over time.

Yes—even if you bought it somewhere else. Our factory-trained techs service gas, wood, and electric fireplaces and inserts across the metro, find the real problem, and fix it right.

That's one of the most common calls we get. It's usually a thermocouple, thermopile, or pilot assembly issue. We'll diagnose it on site and get it lighting reliably again.

If the smell is strong, step outside first and call your gas utility—that's the safe move. For a faint smell near the fireplace, turn the gas off, don't light it, and call us at 913-383-2286. A gas smell is always worth checking right away.

We carry Napoleon, Fire Magic, Broil King, Big Green Egg, American Outdoor Grill, and Smokin Brothers—gas, charcoal, and pellet. You can compare them side by side and order through a real person who'll make sure you get the right one.

There's no cart or checkout maze. Browse and compare grills, send us your pick with the Order Now button, and we'll confirm the details, the timing, and what fits your space—personally. Some grills are regularly stocked; others are a special order, and we'll tell you which is which.

Yes. We service gas, charcoal, and pellet grills and smokers—burners, igniters, grates, valves, and pellet augers. Often a repair costs a fraction of a new grill. We fix what we sell, season after season.

Picture how your family actually cooks out back—then build the space around it: a built-in grill, storage, side burners, even a fire feature. We help you design your outdoor kitchen, supply and install the pieces that last, and service everything in it for years.