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Cleaned, tuned & burning right

Gas Log Service & Repair in Kansas City

Your gas logs won't light, the burner flames unevenly, or you catch a faint gas smell—you want a fire that looks real and burns safe. We clean, repair, and tune gas log sets so your fireplace works the way it should. Factory-trained, metro-wide, and backed after the sale.

  • 80+ Years in Business
  • 4.5 Stars on Google
  • 1-Year Free Service
A Real Fyre charred oak gas log set burning in a masonry firebox
Why it matters

Light it without a second thought

Gas logs are one of the easiest ways to enjoy a fireplace, but they do need occasional attention. Over time a pilot can get finicky, ports can clog, ceramic logs can shift out of position, and a vented set can start to soot if it isn't burning cleanly.

You get a tech who's factory-trained on these sets: the burner and pilot are cleaned and inspected, the logs are reset to the manufacturer's pattern for a realistic flame, and the safety issues that matter most are checked—so you can light it without a second thought.

And you have a set that's supported for years, because we carry the deep RH Peterson line and keep parts and know-how on hand. If anything ever smells like gas, turn it off and call us—we'll come take a look.

Schedule Service
How it goes

Simple from the first call

You can light it with confidence, season after season—we keep the parts and know-how to support the sets we sell long after the sale.

1

Tell us what's wrong

Tell us what your gas logs are doing—hard to light, uneven flame, sooting, or an odor—and we'll come prepared.

2

Get a straight diagnosis

The burner and pilot get cleaned, the logs reset for a realistic flame, and anything worn fixed.

3

Get it fixed and backed

Your set burns safely and cleanly before the tech leaves—and the parts to support it stay on hand for years.

Get started

Tell us what you need

Send us the basics and we'll follow up to set a time. Bought from us? Your callbacks are free for a full year after the sale.

Smell gas? Turn it off and call us at 913-383-2286 instead of using the form.

or call 913-383-2286
Peace of mind

What you can count on

A safe, clean burn

The pilot, burner, and connections are checked so your set lights and burns safely.

A realistic flame

Ceramic logs are reset to the manufacturer's pattern, so the fire looks like the real thing.

A deep parts bench

The full RH Peterson line is here, plus the parts and know-how on hand to support it.

A full year of free service

Buy your set from us and your service calls are free for a full year after the sale.

Straight from Google

Real reviews from Kansas City

“Very helpful and great customer service. Purchased a gas log set + install but ran into some issues. We had to return the set, and they came by and picked it up for no charge. Highly recommend, will absolutely use them in the future for my grill/smokers.”

—Riley · Google review

“I called and sent some pictures to Mr. Kelly who sent me a PDF of the manual and walked me through starting the logs. He communicated everything very articulately and within minutes it was up and running. All of this at no charge.”

—Benjamin R. · Google review

“Always great service. I have purchased a natural gas grill and gas logs. Now I have purchased a new grill after 27 or 28 years.”

—Scott T. · Google review
Good to know

Common questions

Plain answers about gas log service. Tap any question to read more.

See all questions & answers
My gas logs are hard to light—what's wrong?
It's usually the pilot assembly, thermocouple, or a clogged port. We'll diagnose it on site, clean and repair what's needed, and get it lighting reliably again.
Why do my vented gas logs leave soot?
Sooting usually means the logs are out of position or the set needs cleaning. We reset the logs to the correct pattern and clean the burner so it burns clean.
I smell gas near my fireplace—what should I do?
Turn the gas off and don't light it. If the smell is strong, step outside and call your gas utility first. Then call us—we'll come take a look right away.
Do you service gas logs you didn't sell?
Yes. Our factory-trained techs clean, tune, and repair gas log sets across the metro, including sets bought elsewhere.
Let's get started

Need a hand with your gas logs?

Request your visit online, or call and talk to a real person who knows these units.

Schedule Service Call Now

Mon–Fri 9am–6pm · 913-383-2286

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